Contact CarTakeBack Customer Services Team

You can contact our Customer Services Team with any questions you might have about selling your scrap car with us. It helps if you tell us your registration or reference number if you already have one.

Our Customer Services Team are available (AEST) Monday to Friday, 8:30am to 4:30pm (outside of public holidays).

Call Us

1800 678 175

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Email Us

During our opening hours we'll usually respond within two hours.


Public Holiday Opening Hours

The operating hours of our branches may vary on bank holidays. Our Customer Services bank holiday opening hours are:

Christmas Eve
Sun, 24th Dec 2023


Christmas Day
Mon, 25th Dec 2023


Boxing Day
Tues, 26th Dec 2023


New Year's Eve
Sun, 31st Dec 2023


New Year's Day
Mon, 1st Jan 2024


Australia Day
Fri, 26th Jan 2024


Good Friday
Fri, 29th Mar 2024


Easter Monday
Mon, 1st Apr 2024



Are you looking to scrap your car for the best price possible? We can offer you an instant quote by simply filling in our instant car quote form. All you need to do is enter your registration number and postcode. Or you can find your nearest branch - we have hundreds of branches throughout Australia where you can drop your car off or arrange a collection.