You'll need to have a few things ready:
- your reference number or a copy of your quote (either on paper or your phone) to guarantee the price;
- your photo Personal ID;
- your keys, if you have them;
- your documents (such as the registration certificate, service history, test certificate and manuals) if you have them;
- finally, remove any personal belongings and rubbish.
When you arrive at the local CarTakeBack branch we'll:
- check your car's details on the Personal Properties Security Register;
- take care of any paperwork;
- finally, sort out your payment.
With CarTakeBack, there's no need to make an appointment, you can drop your scrap or damaged car off at any time during opening hours. The opening times of your local CarTakeBack branch are shown on your quote.
You can also contact us to check on the opening hours of your preferred branch at any time.
To find out where you can drop your car off, simply tell us what car you’ve got, and your postcode. We'll show you the CarTakeBack branches in your area, along with a map, their opening hours and the price you'll get paid.
We need to check your Personal ID when we collect your car so that we can check that your car is registered to you and that you have the right to dispose of it.
The Personal ID you should show needs to be photo ID, such as your driver's licence or passport.
Your reference number uses the format 'CC-0000-000000'. We'll give this to you when you get a quote and it will be shown on any emails we send to you. Your reference number makes it easier for us to pull up your details, including the price we've quoted.